800-451-0287

Select Education & Reference. then select Forms. Call Blue Essentials Provider Customer Service at 1-800-451-0287 (to adjust a claim, you must have a document control number (claim number). Claim Reviews and Correspondence should be sent to: Blue Essentials, P.O. Box 660044 Dallas, TX 75266-0044. Revised: June 2023.

Find the phone numbers, addresses and email for various BCBSTX services and programs, including provider portal, claims, eligibility, prior authorization and more. For general …800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)For any questions concerning claims adjudication, please contact BCBSTX at 1-800-451-0287. Insurance Basics. Health Care Costs; Types of Health Insurance Coverage; Glossary; FAQs; Buying a Health Plan. How to Enroll for Health Insurance; Get a Quote/Browse and Buy Plans; Premium Tax Credit Estimator; 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.) If you own a Polaris RZR 800, you probably already know what an incredible off-road vehicle it is. With its powerful engine, rugged design, and exceptional performance, the Polaris...The setting of “Fahrenheit 451” is an unnamed American city in the future. The city in the novel is unnamed primarily because Ray Bradbury, the author, intended for readers to imag...PPO Recoupment Process, please contact 800-451-0287 to speak with a BCBSTX Customer Advocate. Continued on next page . Updated 01-01-2015 Page 2 of 3 Sample PCS Recoupment DATE: MM/DD/YY PROVIDER NUMBER: 20001112222 CHECK NUMBER: 123456789 TAX IDENTIFICATION NUMBER: 987654321 ABC MEDICAL …P L A N H I G H L I G H T S — E F F E C T I V E J A N U A R Y 1 , 2 0 1 2<br /> Refer to the patient’s ID card to determine which benefits apply.

For BCBS of Texas members: Please call 1-800-451-0287, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Montana members: Please call 1-866-739-4090, Monday …Select Education & Reference then select Forms. Call Blue Advantage HMO Provider Customer Service at 1-800-451-0287 (to adjust a claim, you must have a document control number (claim number). Claim Reviews and Correspondence should be sent to: Blue Advantage HMO P.O. Box 660044 Dallas, TX 75266-0044. Revised: June 2023. Page 1 …For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT. Toll-free 1-800-451-0287 The following table provides claims filing and Customer Service addresses: Plan/Group Claims Filing Address Customer Service Address Blue Choice PPO Indemnity National Accounts BlueCard BCBSTX P.O. Box 660044 Dallas, TX 75266-0044 BCBSTX 75266-0044 Federal Employee Program (Group 27000) BCBSTX P.O. Box 660044 Dallas, TX Claim status may be obtained through the Availity Claim Status Tool or a web vendor of your choice or call Provider Customer Service at 1-800-451-0287. This guide is intended to be used for quick reference and may not contain all of the necessary information. For detailed information, refer to the Blue Choice PPO and Blue High Performance ...16945 Northchase Drive, Ste. 1800, Houston, TX 77060. Email Us: Click here Phone: 800-523-8422 Local Phone: 281-847-8422 Fax: 281-847-8424

Blue Advantage HMOSM Key Contacts List . Provider Customer Service 1-800-451-0287 Member Customer Service 1-888-697-0683 Electronic Medical Claim Submission . Electronic Payor ID: 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)800-451-0287 877-774-8592 (Blue Cross Medicare Advantage Plans) 877-299-2377 (Blue Essential Plans) 800-676-2583 (Blue Card - Eligibility) 800-451-0287 (Blue Card - Claims) 800-451-0287 (Federal Employee Program - Claims) 800-442-4607 (Fderal Employee Program - Eligibility) Utah: 866-227-0913Blue Cross and Blue Shield of Texas. PO Box 660044. Dallas, TX 75266-0044800-451-0287 (Federal Employee Program - Claims) 800-442-4607 (Fderal Employee Program - Eligibility) Utah: 866-227-0913 800-351-2370: Vermont: 800-924-3494To contact the Plans regarding: Coordination of benefits, call 1-888-588-4203. Subrogation cases, call 1-800-582-6418. Updated 03-30-2023 Page F (c)—4. Blue Essentials, Blue Advantage HMO, Blue Premier and MyBlue Health Provider Manual – Filing Claims - Billing Requirements. Correct Coding.

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Eligibility and Benefits IVR Caller Guide. 800-451-0287. Eligibility & Benefits IVR Caller Guide. Hours of Availability: Monday – Friday 6:00 a.m. to 11:30 p.m. (CT); Saturday 6:00 a.m. to 6:00 p.m. (CT); Sunday – Closed. 1 of 6. • Utilize your keypad when possible • Avoid using cell phones • Minimize background noise • Mute your ...If you have any questions, you may contact our Provider Customer Service Department at 1-800-451-0287 to speak with a Customer Advocate for assistance. Insurance Basics. Health Care Costs; Types of Health Insurance Coverage; Glossary; FAQs; Buying a Health Plan. How to Enroll for Health Insurance;The BCBSTX electronic payor ID code is 84980. Should you have a question about claims processing, as the first point of contact, contact your electronic connectivity vendor, e.g., Availity or other connectivity vendor or contact BCBSTX Provider Customer Service by calling 1-800-451-0287. Updated 01-11-2024.800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)Apr 25, 2022 ... (800) 451-0287, PO BOX 655488, DALLAS, TX, 75265-5488. BLUE CROSS OF TEXAS, (508) 747-6530, P O BOX 1658, BOSTON, MA, 2110. BLUE CROSS OF TEXAS/ ...Should you have a question about claims processing, as the first point of contact, contact your electronic connectivity vendor, e.g., Availity or other connectivity vendor or contact …

1 (877) 653-0327 · 1 (855) 425-3247 · 1 (800) 451-0287 · 1 (888) 632-3862 · 1 (956) 318-2011 · 1 (877) 212-2235 · 1 (877) 842-3210 ·...If you’ve been a victim of the “one-ring” scam, try to resolve the charges with your cell phone carrier. If that doesn’t work, file a complaint with the Federal Trade Commission and the Federal Communications Commission. And as a general rule: Read your phone bill often — line by line. If you don’t recognize or understand a charge ...Sep 2, 2022 · Highmark BCBS of Pennsylvania (PA) Western region Professional: 800-547-3627. Highmark Blue Shield (BS) of Pennsylvania (PA) Western region Facility: 800-242-0514. Central and Northeastern region Professional: 866-731-8080. Central and Northeastern region Facility: 866-803-3708. Are you on the hunt for an affordable apartment? With the average rent prices skyrocketing, finding a quality apartment for $800 or less can feel like searching for a needle in a h...800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)For BCBS of New Mexico members: Please call 1-877-723-5697, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Texas members: Please call 1-800-451-0287, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Montana members: Please call 1-866-739-4090, Monday through Friday 8:00 AM to 7:00 PM CST.800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)

For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT.

Looking for a suitable rental property can be a daunting task, especially when you are on a tight budget. However, with the right approach and resources, finding houses for rent un...16945 Northchase Drive, Ste. 1800, Houston, TX 77060. Email Us: Click here Phone: 800-523-8422 Local Phone: 281-847-8422 Fax: 281-847-8424at 1-800-451-0287* Claim Status may be obtained through the Availity Claim Status Tool or a web vendor of your choice. To adjust a claim, call Provider Customer Service at 800-451-0287* Verification does not apply To Traditional/Indemnity plans. All claims should be submitted electronically. BCBSTX Electronic Payor ID: 84980 If the physician orContact Us Today. For Our Members. BCBSTX Customer Care & BVA. For questions about your medical benefits, claims, and finding a doctor. 855-762-6084. TXHB Member Services. For questions about your enrollment or eligibility. 800-282-5385 (M–F, 7AM–6PM) Secure Contact Us Form. Texas Health Benefits Pool. TX Health Benefits. PO Box 141337.800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)1-800-451-0287* *Interactive Voice Response (IVR) system. subscriber’s ID, patient date of birth, etc.) This guide is intended to be used for quick reference and may not contain all …For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT.Call 1-800-729-2422 or the number on the back of the member ID card. Other Contact Information: For eligibility and benefits, contact Availity or other electronic vendor or call 1-800-451-0287, 8 a.m. to 8 p.m. CST, M-F. For claim status, contact Availity or other electronic vendor. For claim adjustments, submit a Claim Review Form or call 1 ...BlueChoice (PPO/POS): 1-800-451-0287; HMO Blue Texas: 1-877-299-2377; Upon completion of processing, telephonic requests for verification will receive a fax notice followed by a written notice via U.S. Mail.

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P L A N H I G H L I G H T S — E F F E C T I V E J A N U A R Y 1 , 2 0 1 2<br /> Refer to the patient’s ID card to determine which benefits apply. Customer Service at 1-800-451-0287. (To access the Interactive Voice Response (IVR) system, you must have full member’s information, i.e., member’s ID, patient date of birth, etc.) This guide is intended to be used for quick reference and may not contain all of the necessary information. For detailed information, refer to the Eligibility and Benefits IVR Caller Guide. 800-451-0287. Eligibility & Benefits IVR Caller Guide. Hours of Availability: Monday – Friday 6:00 a.m. to 11:30 p.m. (CT); Saturday 6:00 a.m. to 6:00 p.m. (CT); Sunday – Closed. 1 of 6. • Utilize your keypad when possible • Avoid using cell phones • Minimize background noise • Mute your ...800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)800-451-0287. Get a call from 8004510287? Read comments below to find details about this number. Report unwanted calls to help identify who is calling.800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)Nov 28, 2014 ... ... 800-451-0287<br />. 2M AETNA P.O. BOX 660<strong>23</strong>9 D<strong>ALL</strong>AS TX 75266-0000 800-955-9409<br />. U4 ...800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)The Alto 800 is a popular choice among car buyers in India. It is known for its compact size, fuel efficiency, and affordability. However, when considering purchasing a new car, on... Customer Service at 1-800-451-0287. (To access the Interactive Voice Response (IVR) system, you must have full member’s information, i.e., member’s ID, patient date of birth, etc.) This guide is intended to be used for quick reference and may not contain all of the necessary information. For detailed information, refer to the 13. provider’s federal tax identification number. Verification Procedure. For telephone requests, please contact the appropriate Provider Customer Service Department and select the option for verification: BlueChoice (PPO/POS): 1-800-451-0287. HMO Blue Texas: 1-877-299-2377. ….

1-800-451-0287 Member Customer Service . Phone: 1-888-697-0683 Language Line offers Translation Services . This option makes hundreds of languages available within 5 minutes. Phone: 1-800- 874-9426. for . Group. business supply code 70432 . 1-866-874-3972. for . Retail. business supply code1-800-451-0287* *Interactive Voice Response (IVR) system. subscriber’s ID, patient date of birth, etc.) This guide is intended to be used for quick reference and may not contain all …The plan manages the appeals: 800-451-0287. You'll have to call them." BC/BS of Texas...who OWNS Prime Therapeutics Hours of time, gone. https://lnkd.in/gxTViXJB.800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)Blue Essentials, Blue Advantage HMO, Blue Premier and MyBlue Health Provider Manual – Filing Claims - General Information. Addresses for Claims Filing & Customer Service Phone Numbers, cont. Plan / Group. Claims Filing Address. Blue Essentials: 1-877-299-2377. Blue Advantage HMO: 1-800-451-0287. Blue Premier: 1-800-876-2583.The main theme of Ray Bradbury’s “Farenheit 451” is the danger of censorship. The book is set in the 24th century and the media has control over the masses. Individualism is not al... If you have questions or need to request a claim adjustment, a document control number (claim number) is required. You may access the IVR by calling Provider Customer Service at 800-451-0287. Hours of availability are: Monday through Friday, 6 a.m. – 11:30 p.m. (CST), and Saturday, 6 a.m. – 6 p.m. (CST). Simply provide your National ... 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)Call our Interactive Voice Response (IVR) phone system at 1-800-451-0287. When should I expect to receive payment? Claims submitted to Medicare will be crossed over to the Blue Plan after they have been processed by the Medicare intermediary. This process takes 14 business days to occur. Medicare releases the claim to the Blue Plan.Anthem Blue Cross and Blue Shield Virginia. 800-533-1120 (Commercial Plan) /800-901-0020 (Medicaid) Premera Blue Cross Washington. 877-342-5258 (Select option 2) Regence BlueShield Washington. (866) 227-0913. Highmark BCBS West Virginia (Mountain State BCBS) 800-294-9568. Anthem BCBS Wisconsin. 800-451-0287, For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT., If you have questions or need to request a claim adjustment, a document control number (claim number) is required. You may access the IVR by calling Provider Customer Service at 800-451-0287. Hours of availability are: Monday through Friday, 6 a.m. – 11:30 p.m. (CST), and Saturday, 6 a.m. – 6 p.m. (CST). Simply provide your National ... , Home » Questions And Answers » I am a provider trying to get authorization. I have called the customer service number 800-451-0287 and have been on hold for an hour. Is there a better number to call for Inpatient hospital authorization? , 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.), 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.), For claim status inquiries, contact BCBSTX at 1-800-451-0287. When should I expect to receive payment? The claims you submit to the Medicare intermediary will be crossed over to the Blue Plan only after they have been processed by the Medicare Intermediary. This process may take up to 14 business days., Jan 1, 2008 · For claim status inquiries, contact BCBSTX at 1-800-451-0287. When should I expect to receive payment? The claims you submit to the Medicare intermediary will be crossed over to the Blue Plan only after they have been processed by the Medicare Intermediary. This process may take up to 14 business days. , Customer Service at 1-800-451-0287. (To access the Interactive Voice Response (IVR) system, you must have full member’s information, i.e., member’s ID, patient date of birth, etc.) This guide is intended to be used for quick reference and may not contain all of the necessary information. For detailed information, refer to the , HealthSelect of Texas® & Consumer Directed HealthSelectSM Key Contacts List Provider Customer Service 1-800-451-0287 Availity® Essentials (Obtain eligibility and benefits, authorizations and referrals, claims, claim status and remittance.) Availity Authorizations & Referrals (Online tool used to request referrals f or specialty care and prior ..., Uncover the identity of an unknown caller with our free reverse scam phone number lookup tool. Discover who's calling you and avoid scams and robocalls, Looking for a suitable rental property can be a daunting task, especially when you are on a tight budget. However, with the right approach and resources, finding houses for rent un..., For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT., Mail the Claim Review form which is located on the BCBSTX provider website. Select Education & Reference then select Forms. Call MyBlue Health Provider Customer Service at 1-800-451-0287. Claim Reviews and Correspondence should be sent to: MyBlue Health, P.O. Box 660044 Dallas, TX 75266-0044. Revised: March 2024., Learn how to use the Interactive Voice Response (IVR) phone system to check eligibility and benefits for outpatient, office and home services with Blue Cross and Blue Shield of Texas (BCBSTX) members. The IVR provides an optional prompt to "check preauthorization by procedure code" after eligibility and benefits are quoted, and quotes prior authorization requirements based on the code(s) entered., For Commercial plans, connect with a Customer Advocate to check eligibility and telehealth benefits by calling our Provider Customer Service Center at 1-800-451-0287. For Medicare Advantage plans, call Blue Cross Medicare Advantage Network Management at 1-972-766-7100. Clinical Payment and Coding Policies, 800-282-5385 (M–F, 7AM–6PM) Secure Contact Us Form. Texas Health Benefits Pool TX Health Benefits PO Box 141337 Austin, TX 78714-1337 Medical Claim Address Blue …, Having a Roku device is a great way to access all your favorite streaming services in one place. But sometimes, you may run into technical issues that require assistance from custo..., 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.), 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.) , 16945 Northchase Drive, Ste. 1800, Houston, TX 77060. Email Us: Click here Phone: 800-523-8422 Local Phone: 281-847-8422 Fax: 281-847-8424, 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.), For eligibility and benefits, claim status, and claim adjustments, call 1-800-451-0287, 8 a.m. to 8 p.m. CST, M-F. This number is for members with behavioral health benefits through …, 16945 Northchase Drive, Ste. 1800, Houston, TX 77060. Email Us: Click here Phone: 800-523-8422 Local Phone: 281-847-8422 Fax: 281-847-8424, NIST 800-53 security controls are a set of guidelines and standards developed by the National Institute of Standards and Technology (NIST) to help organizations improve their infor..., For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT., If a claim is submitted using an unlisted J-Code (e.g. J3490) and a valid CPT/HCPCS code exists for the drug being administered, BCBSTX will deny the service line and request the provider to resubmit using the correct CPT/HCPCS code. If a claim is submitted with an unlisted J-Code (e.g. J3490) and there is no other CPT/HCPCS code for the drug ..., For claim adjustments, submit a Claim Review Form or call 1-800-451-0287, 8 a.m. to 8 p.m CST, M-F For contract questions, contact your Network Management office All behavioral health benefits are subject to the terms and conditions as listed in the member’s benefit plan The Behavioral Health program is available only to those members whose ... , Blue Essentials, Blue Advantage HMO, Blue Premier and MyBlue Health Provider Manual – Filing Claims - General Information. Addresses for Claims Filing & Customer Service Phone Numbers, cont. Plan / Group. Claims Filing Address. Blue Essentials: 1-877-299-2377. Blue Advantage HMO: 1-800-451-0287. Blue Premier: 1-800-876-2583., In today’s fast-paced and highly competitive business landscape, it’s crucial for small businesses to stay ahead of the game when it comes to customer service. One effective way to..., For BCBS of New Mexico members: Please call 1-877-723-5697, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Texas members: Please call 1-800-451-0287, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Montana members: Please call 1-866-739-4090, Monday through Friday 8:00 AM to 7:00 PM CST., For any questions concerning claims adjudication, please contact BCBSTX at 1-800-451-0287. Insurance Basics. Health Care Costs; Types of Health Insurance Coverage; Glossary; FAQs; Buying a Health Plan. How to Enroll for Health Insurance; Get a Quote/Browse and Buy Plans; Premium Tax Credit Estimator;, If you have questions or need to request a claim adjustment, a document control number (claim number) is required. You may access the IVR by calling Provider Customer Service at 1-800-451-0287. Hours of availability are: Monday through Friday, 6 a.m. – 11:30 p.m. (CST), and Saturday, 6 a.m. – 6 p.m. (CST). Simply provide your National ..., IVR at 1-800-451-0287 (See our Eligibility and Benefits IVR Caller Guide for instructions). Request Predetermination (if necessary) If prior authorization is not required, check the Medical Policy section of our Provider website to assess if predetermination may be needed. • Submit electronically - Availity Provider Portal using the Attachments